Privacy Policy
Privacy Policy
Mithaas Bakery, operated under Banarasi Dhaba LLP (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with our services. By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
- We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Order Information: Product preferences, order history, and special instructions.
- Technical Information: IP address, browser type, device type, cookies, and usage data.
- Marketing Preferences: How you found us (e.g., Google, Instagram, referrals).
2. How We Use Your Information
- We use your information for:
- Processing and fulfilling orders.
- Communicating about orders, deliveries, or inquiries.
- Sending promotional offers, newsletters, or updates (only if you opt in).
- Improving our website, products, and customer experience.
- Meeting legal, tax, and business compliance obligations.
3. Payment Processing
- All online payments are processed securely through third-party providers (e.g., Stripe, PayPal, bank payment gateways).
- We do not store your credit/debit card details on our servers.
- By placing an order, you authorize us and our payment processors to process your payment securely.
4. Sharing of Information
- We do not sell or rent your personal information to third parties. We may share limited information only in the following cases:
- Service Providers: Delivery partners, payment processors, IT or marketing vendors who help us run our business.
- Legal Compliance: When required by law, regulation, or court order.
- Business Protection: To protect our rights, company, owners, and customers against fraud or misuse.
5. Cookies & Tracking Technologies
- Our website uses cookies and similar tools to improve your browsing experience, remember preferences, and analyze traffic.
- You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Data Storage & Security
- All personal information is stored securely with appropriate administrative, technical, and physical safeguards.
- While we take reasonable measures to protect your data, no system is 100% secure. By using our services, you acknowledge this risk.
7. Retention of Information
- We retain your information only for as long as necessary to fulfill the purposes described above or to comply with legal and tax obligations.
- Once no longer required, your data will be securely deleted or anonymized.
8. Children’s Privacy
- Our website and services are not intended for children under 13 years of age.
- We do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will delete it immediately.
9. Your Rights
- Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
- Restrict or object to certain types of processing.
- To exercise these rights, contact us at [Insert Business Email].
10. Third-Party Links
- Our website may contain links to third-party websites (e.g., social media, delivery partners). We are not responsible for the privacy practices of those websites. Please review their policies separately.
11. Business Transfers
- If Banarasi Dhaba LLP or Mithaas Bakery undergoes a merger, acquisition, or sale, your data may be transferred as part of that transaction. We will notify you in advance if such a transfer occurs.
12. Limitation of Liability
- To the maximum extent permitted by law, Mithaas Bakery, Banarasi Dhaba LLP, and its owners are not liable for any unauthorized access, disclosure, or misuse of your personal information caused by factors beyond our reasonable control (e.g., cyberattacks, third-party breaches, or user negligence).
13. Governing Law
- This Privacy Policy is governed by the laws of the State of Washington, USA (if operating in WA) and/or applicable Indian law (if registered in India). Any disputes shall be resolved exclusively in the courts of [Insert Jurisdiction].
14. Changes to This Policy
- We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services after changes indicates acceptance of the updated policy.
15. Contact Us
- If you have questions or concerns regarding this Privacy Policy, please contact us at:
- 📧 Email: [Insert Business Email]
- 📞 Phone: [Insert Business Phone]
- 📍 Address: [Insert Registered Business Address]